Open response questions allow employees to give open-ended, written feedback. Organizations may want to set a character limit for an open response question to ensure the written feedback from employees is concise and streamlined. This article will explain how to
Enable Character Limit and/or Character Minimum
Step 1: Add Open Response question
Step 2: Click on Question Settings
Step 3: Check Impose character limits for comments
Step 4: Set maximum number of characters, minimum number of characters, or both
Step 5: Save and collapse the question
View Open Response Question Survey Taker Experience
To view the open response question click on the Preview link
If a character minimum is set then the employee will not be able to move forward in the survey until their response meets the minimum number of characters.
The maximum number of characters is indicated by the character counter in the right hand corner of the text box.