Action Planning Playbook

To realize the full benefits of your survey, use your survey results to inform a set of post-survey initiatives, which will not only address opportunity areas identified in your survey but also align your initiatives with your overarching business strategy and goals. Different organizations will have different priorities coming out of their survey. There is no one-size-fits-all process or timeline for action planning. The individual steps taken may vary by organization. This document outlines key steps involved in understanding survey results, agreeing on the purpose and focus of change, creating detailed plans of action, and developing the system to foster sustainable change that will hold true across a wide variety of organizations.
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