The scores for custom and pulse questions depend on the type of question: multiple choice (select one answer or select all that apply), agreement scale, or open response.
Results for multiple choice questions will show you the percentage of respondents who chose each answer, like the follow-up question below.
Agreement scale questions will generate an agreement score, and a bar graph showing what percentage of respondents chose each option, similar to the core CultureIQ survey questions. The agreement score is the percentage of respondents who chose “Agree” or “Strongly Agree.”
An open response question will not generate any numerical scores, but will show you all the comments submitted.